In-person
One catalog, one stock count, one POS — across the counter and the storefront.
A waiter takes a dine-in order on a tablet. A counter staff rings up a takeaway. A receptionist creates a walk-in invoice. All on the same browser-based POS that draws from the same catalog and stock as your online storefront — and lands every sale in the same dashboard.
What it does
POS Cloud runs in any modern browser — laptop, iPad, Android tablet — and uses your existing WhatsMenu catalog. One register handles three order types: Dine-in (with table picker by area, or drag-and-drop floor plan if the Floor Plan module is enabled), Takeaway / Pickup (with pickup-area selection), and Delivery (with delivery area + auto-applied delivery cost). Each cart supports variants, modifiers, item options, custom fields, time slots, tips, and a coupon code field (visible when the Coupons module is on). Pick from four configurable initial views — Order List, or jump straight into Dine-in / Delivery / Pickup. Today's POS orders show alongside online orders if you turn on Show completed orders, so the floor sees one feed not two. Stock, prices, tax rules, and Daily Limits are shared with the storefront — no second product list, no export, no double-counting.
Who it's for
Restaurants and cafés running waiter-tablet ordering for dine-in service. Quick-service counters ringing up takeaway. Bakeries taking walk-in cake orders alongside online pre-orders. Salons and clinics checking customers out at reception. Retail boutiques fitting customers in store. Any merchant where in-person and online channels need to share one catalog, one stock count, and one sales report — and where the kitchen or back office can't afford to chase two systems.
How it works
- Enable POS in Settings > Apps and pick your initial view — Order List or jump-straight-into Dine-in / Delivery / Pickup. Open POS from the sidebar; staff with POS access see the same link.
- Pick the order type. Dine-in: pick a table from the area-grouped list (or floor plan). Takeaway: pick a pickup area. Delivery: pick a delivery area — the delivery cost is added automatically.
- Tap items into the cart, set variants and modifiers, optionally add a tip, coupon code, time slot, or comment. Pick a payment method, finalise — the order is created, accepted, and marked paid in one step. Hit Print to send the receipt through your browser's print dialog.
When to use it
Use POS Cloud the moment you have any in-person sales channel — a waiter taking dine-in orders, a counter ringing up walk-ins, a receptionist booking a service. The sooner counter and online share one catalog, stock count, and sales report, the less reconciliation work hits the back office at month-end.
Frequently asked questions
Do I need special hardware?
No. POS Cloud runs in any modern browser — laptop, iPad, Android tablet, even a phone for low-volume venues. Receipt printing goes through the browser's print dialog, so any printer your device can already see (thermal 58mm/80mm, A4, label) works. Barcode scanners and cash drawers aren't supported in v1 — let us know if you need them.
Can multiple staff use POS at the same time?
Yes. Each staff member logs in to their own session and orders are tagged with the employee who created them. Pair with Staff Accounts to limit who can apply discounts, void sales, or see daily totals.
Can I move an order from one table to another?
Yes — for dine-in orders. The active cart on a table can be moved to a different table (useful when guests relocate or you merge two parties onto one bill). The receipt and items stay intact; only the table assignment changes.
Do POS orders count toward my Daily Limits and plan quota?
Yes. POS and storefront orders share the same daily counters and the same plan order quota. If your plan caps order volume and you hit the cap, POS redirects you to the orders page with an upgrade prompt — so a sudden POS lockout usually means the plan needs an upgrade, not a bug.
Does it print receipts?
Yes. Design your receipt layout in Order Print (paper sizes 58mm, 80mm, A4, custom) and each sale prints through your browser's print dialog. For auto-print on every closed sale, pair POS with the PrintNode integration — jobs land at the counter's thermal printer with no manual click.
Does it work offline?
No. POS Cloud needs an internet connection to sync orders, stock, and the order list. For venues with patchy Wi-Fi we recommend a 4G/5G mobile hotspot as backup — every modern phone can serve as one in a pinch.
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