Industries · Services
Online catalog and bookings for pet groomers.
Pet grooming sells on trust, expertise, and the photo of a happy dog. WhatsMenu gives you a service catalog with breed-and-size-based pricing, a portfolio of before/after photos, WhatsApp booking, and a recurring-customer flow that keeps owners coming back.
Where pet grooming gets stuck online
Five frictions specific to running a pet grooming service.
Pricing varies by breed, size, and coat condition
A Pomeranian groom is different from a Husky deshed. Without breed-and-size pricing structure, every enquiry asks "how much for my dog?" — and you reply manually.
Portfolio of past work that builds trust
Before/after photos of dogs you've groomed are your strongest sales asset. Without a structured gallery, they're scattered across Instagram and chat replies.
Appointment slots and grooming time
A small dog takes 1 hour. A large breed deshed takes 3 hours. Without structured time slots per service, double-booking happens.
Recurring grooming plans (every 6 weeks)
Most dogs need grooming every 4-6 weeks. Without a recurring booking flow, owners forget; you lose the rhythm.
Add-ons (nail trim, teeth cleaning, perfume) at the end
Customer brings dog in for a basic groom; you upsell add-ons. Without structured add-ons in the cart, every sale is verbal.
How WhatsMenu fits a pet groomer
Five features matched to pet grooming operations.
Custom item fields capture breed, size, and coat type
Per booking: breed, weight/size, coat condition, special requests (avoid haircut around ears, etc.). Customer fills at booking; groomer prepares accordingly.
Learn more →Custom pages for before/after photo galleries
Build pages organised by breed: "Pomeranian grooms", "Poodle styles", "Shiba haircuts". Each shows your portfolio. Customers see the look they want; book accordingly.
Learn more →Bundles for grooming + add-ons packages
Standard groom + nail trim + teeth cleaning + perfume = "Premium spa day" at a small bundle discount. Customer picks the bundle; you don't need verbal upsell.
Learn more →Reviews from real owners, in your dashboard
Registered owners can leave a star rating and comment from their order page once the appointment is closed. Reviews land in your Reviews dashboard tied to the original groom — useful for tracking service quality and for identifying happy clients to ask for Google reviews. Public on-storefront review display is on the roadmap; photos with reviews are not supported in v1.
Learn more →Loyalty points for recurring customers
Customers earn points on every groom; redeem for a free nail trim or treat. Brings them back automatically every 6 weeks; you don't have to chase.
Learn more →How a pet groomer uses WhatsMenu through a typical week
A new customer browses your "Pomeranian grooms" gallery — sees 20+ before/after photos. She likes a particular cut; books "Pomeranian groom" via share-cart, fills in custom fields (breed, weight 4kg, coat trimmed last 2 months ago, no haircut around ears). You confirm Saturday 11am. After the groom, you send a photo of her dog (looking great) on WhatsApp; she leaves a 5-star review on her order page. Six weeks later she gets a friendly reminder; books again. Loyalty points compound. Repeat-customer revenue stabilises.
- New customer browses the breed-specific gallery. Custom Pages organise your portfolio: "Pomeranian grooms", "Poodle styles", "Shiba haircuts". She sees 20+ before/after photos and picks a style she likes.
- She books via share-cart with structured intake. Custom Item Fields capture breed, weight, coat condition, special requests (no haircut around ears, sensitive skin). All filled at booking; groomer prepares accordingly.
- You confirm the slot in WhatsApp. Saturday 11am with the requested groomer. Pre-qualified booking — no phone tag, no scope clarification needed.
- After the groom: photo update via WhatsApp. You send a "she looks great!" photo via WhatsApp (the customer relationship lives in your dashboard, not behind a marketplace). The customer feels valued without an extra app.
- Review lands in your dashboard. She leaves a 5-star review through her order page once the booking is closed. Reviews tie to the original visit — service-quality signal you spot in the dashboard. Public on-storefront display is on the roadmap.
- Six weeks later: friendly reminder + rebook. You message her at the typical 4-6 week regrooming interval. Customer phone is in your dashboard, not locked behind a third-party. Loyalty points compound; she redeems for a free nail trim. Repeat-customer revenue stabilises.
Recommended setup
Modes to enable
Features to enable
Frequently asked questions
Can I price grooming differently per breed and size?
Yes. Set up multiple service SKUs ("Small dog groom", "Medium dog groom", "Large dog groom") at different prices. Custom Item Fields then capture the specific breed and weight at booking.
Can I show before/after photo galleries on the storefront?
Yes. Custom Pages let you build photo gallery pages — organised by breed, style, or service type. Visitors browse before booking; conversion follows.
Can I sell grooming + add-on packages?
Yes. Bundles let you create "premium spa day" rules that bundle groom + nail trim + teeth cleaning at a small discount when added together from a single category. Customer sees the bundle price drop on the cart; no verbal upsell needed.
How do I capture special requests (avoid certain areas, sensitive skin)?
Custom Item Fields lets you add per-booking fields — coat condition, special requests, sensitive areas, allergies. Filled at booking; groomer sees in the dashboard.
Can customers leave reviews with their dog's photo?
Reviews from registered customers are star rating + written comment today; photo uploads aren't supported in v1. Practical workaround: you take an "after the groom" photo and post it via Instagram tagged with the customer (or share via WhatsApp); the customer's text review on their order page lands in your Reviews dashboard.
How does pricing work for a pet grooming service using WhatsMenu?
Flat monthly subscription. Payment-gateway processing fee only on online payments. For appointment-based services with recurring customers, this beats marketplace platforms by a significant margin.
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Learn more →Open your pet grooming service online today.
Breed-based pricing, photo galleries, bundles, loyalty — all in one platform.
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