Payments
Take payments through the gateway your customers actually use.
In Malaysia, Billplz, Chip, Senangpay, Stripe FPX, plus DuitNow and Touch 'n Go for e-wallets. In India, Razorpay or Cashfree. In Africa, Paystack and Flutterwave. In Europe, Mollie. Globally, Stripe, PayPal, Adyen, Hitpay. WhatsMenu connects directly to your local gateway — no middleman markup, no forced provider, no detour through a US payment processor.
What it does
Connect your existing merchant account at any supported gateway with your API credentials. Customers see your local payment options at checkout — cards, FPX, DuitNow QR, e-wallets, bank transfer — whatever your gateway supports. WhatsMenu doesn't take a cut of transactions; you pay your gateway's rates directly. Mix and match: a local gateway for domestic customers and an international one (Stripe, PayPal, Adyen) for overseas cards, both visible at checkout.
Who it's for
Every merchant taking online payments. The right gateway depends on your country, customer base, and order size. Local gateways (Billplz, Chip, Razorpay, Senangpay, Toyyibpay, Cashfree, Paystack, Flutterwave) often have lower fees and better local payment-method support. International gateways (Stripe, PayPal, Adyen, Hitpay) work everywhere and accept overseas cards. For QR-based payments without a hosted-checkout flow, the QR Code module displays your static payment QR (DuitNow, Touch 'n Go, bank QR) and lets customers upload a payment-proof screenshot. Showcase / catalog-only stores can skip payment entirely — the Payment tab is hidden automatically.
How it works
- Sign up directly with the gateway as a merchant — they verify your business and issue API keys (most have sandbox keys for test runs before go-live).
- In Settings > Payment, find the gateway, paste the API credentials, and add the webhook URL into the gateway's dashboard so payment confirmations flow back into WhatsMenu.
- Toggle the gateway on, save, and the option appears on every storefront checkout immediately. Run a small test order end-to-end to confirm. The gateway settles into your bank account on its own schedule.
When to use it
Connect a payment gateway from day one — even if most of your early sales are bank-transfer or cash on delivery. Online payments mean fewer abandoned carts and faster cash flow. A multi-gateway setup (one local, one international) covers most of your customer base.
Frequently asked questions
Which gateways are supported today?
Global / cards: Stripe Links, PayPal, Adyen, Hitpay, Mollie, Iyzico. Malaysia: Billplz, Chip, Senangpay, Toyyibpay, Stripe FPX, Touch 'n Go, DuitNow, SPayGlobal. India: Razorpay, Cashfree. Africa: Paystack, Flutterwave, Payfast. Europe: Mollie, Stripe Links, Adyen. Latin America: Mercadopago. Turkey: Iyzico. Southeast Asia regional wallets: Pocketpay. Plus Cash for pay-later, and a QR Code module for static payment QR with payment-proof upload. Check the live list at Settings > Payment.
Does WhatsMenu take a cut of transactions?
No. You pay your gateway's rates directly to the gateway. WhatsMenu charges the subscription fee only.
Can I run more than one gateway at the same time?
Yes — many merchants offer a local gateway (FPX, DuitNow) for domestic customers and Stripe / PayPal / Adyen for overseas customers, side by side at checkout. Two or three covers most scenarios; running five-plus usually just confuses customers and gets you multiple provider fees.
What about offline or proof-based payments?
Enable the Cash module for pay-on-delivery and pay-on-pickup orders. For QR-based payments outside a hosted-checkout flow (DuitNow, Touch 'n Go, bank QR), the QR Code module displays your static payment QR and lets customers upload a screenshot of their payment confirmation right after — gives you a clear audit trail without a webhook.
What about recurring or subscription billing?
Today's integrations are tuned for one-off orders. For monthly meal plans or membership billing, handle the subscription separately in your gateway (Stripe is the most common) and let one-off orders flow back into WhatsMenu, or use a gateway with built-in subscription support and manage subscribers from the gateway's dashboard.
How long does gateway setup take?
Sign-up with the gateway itself: 1-5 business days for verification. Plugging in the API keys to WhatsMenu: under 5 minutes.
Related features
POS Cloud
A waiter takes a dine-in order on a tablet. A counter staff rings up a takeaway. A receptionist creates a walk...
Learn more →Third-party Delivery
Connect once, dispatch from the order page. Lalamove gets you on-demand riders across Southeast Asia. Detrack...
Learn more →Staff Accounts
Each team member gets their own login with a trimmed view — live orders, the menu, your storefront share link...
Learn more →Your storefront, live today.
Publish your first catalog in under an hour. Upgrade features as you grow — no migration, no rebuild.
Create your storefront