Team
Give your team logins, not your password.
Each team member gets their own login with a trimmed view — live orders, the menu, your storefront share link — and nothing else. No access to billing, plan, gateway secrets, or company settings. Same credentials work on the POS, so every order on the counter records who took it.
What it does
Add staff from Members > Staff with their name, email, and password. Once they sign in, they see a trimmed sidebar: Live orders, Menu / Items, and the storefront share link. Everything else (plan, billing, settings, payment-gateway credentials, company info, inviting other staff) stays hidden. The one toggle that changes their access is **Allow staff to manage items** — turn it on if you want them to add and edit menu items, leave it off if menu changes go through you. The same login works on the POS, and every order records the staff member who took it (visible on the order timeline and the Kitchen Display).
Who it's for
Any merchant with more than one person operating the system. A restaurant with cashiers, kitchen, and a manager. A retail shop with weekend staff. A clinic with a receptionist. A florist studio with a couple of part-time helpers. Solo operators don't need this — but it's the first thing every growing merchant turns on.
How it works
- Enable Staff in Settings > Apps > Staff. Decide whether **Allow staff to manage items** is on (staff can edit the menu) or off (menu stays owner-only).
- Open Members > Staff and click Add Staff. Enter name, email, and a password — they can change it after their first sign-in.
- They sign in to a trimmed view scoped to their role. Use **Login as** on any staff row to see exactly what they see (training, troubleshooting, or reviewing their permissions); click Logout to return to your owner account.
When to use it
Create staff accounts the day you let someone else use the system — even your spouse helping out for a weekend. Sharing a single login leaves no name on the orders and means anyone who leaves walks away with the password.
Frequently asked questions
How many staff accounts can I have?
Depends on your plan. The Staff list shows a usage indicator (e.g. "Usage: 3/5") so you can see how many more you can create — higher tiers lift the cap.
Can I give different staff different permissions per role (cashier vs kitchen vs manager)?
Not today — the Staff role is one shape, and the only access control is the company-level **Allow staff to manage items** toggle. Either every staff member can edit the menu, or none of them can. Per-staff role-based permissions (cashier vs kitchen vs manager) aren't shipped today.
Can drivers have their own login?
Not via the Drivers module on the merchant side yet — that module is marked Coming today, so in-house drivers don't get a dedicated login. For delivery dispatch, use the Lalamove or Detrack integrations — drivers communicate through those services' own apps.
Can I disable a staff account quickly?
Yes — Delete on a Staff row deactivates them immediately and they can no longer log in. Past orders they handled stay intact (their name remains on those orders for the historical record).
Can staff see my financial reports?
Staff see a limited reports view — sales and inventory reports that help them do their job. Profit, payouts, billing, and gateway settings stay owner-only. Sensitive actions on orders are recorded as part of the order timeline (which staff member took the order, when status changed); there isn't a dedicated company-wide action audit log beyond that today.
Can each staff member have a public profile?
Yes — if the vCard module is enabled, each staff member can publish their own digital business card (name, photo, role, contact). Useful for service businesses where each team member is a public-facing contact (clinics, salons, agencies).
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