Customer experience
Cart links for the orders that don't come from one person.
A customer picks the items, taps "Share your cart", and the link goes into WhatsApp, SMS, or email. Whoever opens it lands on your storefront with the cart pre-filled, ready to review and pay. Built for orders one person picks but another person pays — group lunches, gift baskets, partner-pays-for-it, B2B approvals.
What it does
When Share Cart is on, every customer's cart page on your storefront shows a "Share your cart" button. Tapping it generates a unique URL with the cart serialised into the link, copies it to the clipboard, and shows the toast with how long it's valid and how many opens are allowed. The recipient pastes the URL into your storefront, sees the same cart (with quantities clipped to whatever's currently in stock), and checks out as normal. Your Share Cart admin page lists every link customers have created with status, expiry, and visit count, plus delete and bulk-cleanup tools.
Who it's for
Any merchant whose customers don't always pay for what they order — office lunches where one person collects everyone's items, gift purchases someone else picks up, partners or parents covering the bill, B2B carts that need procurement approval before checkout. Service merchants quoting custom orders can also draft a cart on their own storefront and send the link via WhatsApp themselves; there's no dedicated admin UI for that today, but the storefront flow works for it.
How it works
- Enable Share Cart in Settings > Apps. Set the link expiry (default 1 hour) and how many times each link can be opened (default 5; 0 for unlimited).
- On your storefront, customers see a "Share your cart" button on the cart page. Tapping it generates the link, copies it to the clipboard, and shows the toast with the expiry and visit limits.
- They paste the link into WhatsApp, email, or SMS. Whoever opens it lands on your storefront with the cart pre-filled, can adjust items, and checks out as normal. The order lands in your dashboard like any other.
When to use it
Share Cart shines for orders where the picker and the payer are different people — group lunches, gifts, B2B procurement, partner-pays-for-it. For self-serve buyers, the public storefront link is faster.
Frequently asked questions
Does the recipient need a WhatsMenu account?
No — the link is public. Whoever has the URL can open it (subject to expiry and visit limit) and check out as guest or with their own account.
Can the merchant build a cart and send it to a customer?
There's no admin or POS shortcut for this today — the "Share your cart" button lives on the customer-facing cart page. As a workaround for quote-based businesses, the merchant can open their own storefront, build the cart, click share, and forward the link via WhatsApp themselves. A first-party "build for customer" flow is a natural future feature.
How long does the link stay valid?
Default 1 hour, configurable in Settings > Apps > Share Cart. Most merchants set it longer (24-72 hours) for one-off scenarios; you also set a max number of opens per link (default 5; 0 = unlimited).
Can the recipient modify the cart they opened?
Yes — the link pre-fills the cart, but the recipient can add, remove, or adjust items before checkout. Quantities are also automatically clipped to whatever's currently in stock when the link is opened, so a stale link can never oversell.
Will I see when a link is opened?
The Share Cart admin page lists every link with its status (active, expired, fully used) and how many times it's been opened. There's no live "opened-by-X-at-time" feed — just the running visit count, plus the resulting order in your dashboard if the recipient checks out.
Related features
Digital vCard
Hand someone a paper business card and 80% of the time it ends up in a drawer. A WhatsMenu vCard is a shareabl...
Learn more →Pop-ups & Banners
A "Pick a delivery date" pop-up before browsing. A "Closed for Hari Raya" top-bar with a countdown. An age ver...
Learn more →Customer Reviews
Every signed-in customer whose order is delivered or closed can leave a star rating and a written review. Buil...
Learn more →Your storefront, live today.
Publish your first catalog in under an hour. Upgrade features as you grow — no migration, no rebuild.
Create your storefront